Our return policy for any set of bags purchased directly lasts 30 calendar days.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your items need to include the order number or proof of purchase.

If 30 calendar days have gone by since the delivery of your purchase, unfortunately we cannot offer you a refund or exchange.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item(s) over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

**Some of our bags are custom printed for each customer, so although we do offer a 100% quality guarantee which covers material and workmanship, we can’t take returns or exchanges for incorrect logos or custom text based on the order made.

For your convenience, we offer
customers the ability to return apparel items within 14 days of delivery. Items can not be worn or damaged to be eligible.

Exchanges can happen once contact is made and we receive your product back.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any issues with your apparel within this time frame please email us at: rbc.customerservice1@gmail.com

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. It may take a few days for it to get credited to you depending on the payment method.